Maestro PMS has unveiled its hotel technology roadmap for the future, which includes AI chatbots, a new booking engine, and embedded payments. The company believes that these solutions will drive guest and employee loyalty. The roadmap also includes the introduction of a new AI-driven chatbot and an enhanced booking engine. Additionally, Maestro PMS will be launching mobile tools for housekeeping and improvements to its digital gift card program. The aim is to improve the employee experience, boost loyalty, and increase revenue. Overall, Maestro PMS is striving to remove friction from the guest journey and empower staff to provide better customer service.